This Privacy Policy describes how iQtani.com collects and uses your personal information. By placing an order with us, you consent to the collection and use of your information in accordance with this policy.

1. Information We Collect

When you place an order on our website, we only collect the information essential for processing and delivering your purchase. We do not ask for or store any banking or credit card information because we operate on a cash on delivery basis.

The information we collect includes:

• Your Name: For our confirmation team to verify your order and for our delivery partner to confirm your identity.
• Your Phone Number: For our confirmation team to contact you to confirm the order details.
• Your City and Address: For our delivery man to successfully deliver your order to your doorstep.

2. How We Use Your Information

Your personal information is used strictly for the purpose of fulfilling your order.

• Order Confirmation: Our confirmation team will call you using the name and phone number you provide to confirm your order and shipping details.
• Order Delivery: The address and city information is shared with our delivery partners to ensure your order is delivered efficiently and accurately.

We do not use your information for any other purposes, and we do not sell or share it with third parties, except with our trusted delivery partners to fulfill your order.

iQtani.com Return and Exchange Policy

We want you to be completely satisfied with your purchase. Our policy makes it easy to return or exchange an item if it doesn't meet your expectations.

1. Eligibility

You can return or exchange your item within 30 days of delivery. To be eligible, the item must be in its original condition and packaging. We cannot accept returns for items that have been used or damaged after delivery.

2. How to Initiate a Return or Exchange

To start the process, please contact our customer support team through our website or at support@iqtani.com. Our team will guide you through the necessary steps and help you arrange for the return or exchange.

3. Refunds

Since all orders are cash on delivery, refunds will be handled on a case-by-case basis. Our customer support team will work with you to find the best solution, whether it's an exchange or a full refund.